+General
Our items come direct from brand boutiques, official multi-brand retailers as well as our network of trusted suppliers and professional dealers worldwide.
All items come direct from brands or via trusted sources. All items undergo thorough authentication processes in house before being shipped to clients. External authentication is also available upon request.
Rare items include our sourcing fee within the price you see. Fees are not chargeable at a flat rate and can be different for each item, according to how rare the item is and the time that goes into sourcing it.
We have a London based office but do not currently have a physical store. All styling experiences take place at one of our boutique partners, or at your home. Appointments must be booked in advance, please contact us for availability.
+Returns
Unfortunately due to the nature of how items are sourced, they are considered to be a bespoke order. It is not possible to refund orders once payment has been made. All sales are final.
+Shipping
We ship worldwide, if you are unsure about cost please contact us before placing an order.
Time frames vary according to where the item is coming from and your delivery address. Time frames specified on each item page are approximate, if you need your order before a specific date please contact us before placing an order.
Import duties and taxes are the responsibility of the purchaser and you will be required to pay all import duties and local sales taxes levied by the country you are shipping to in order to receive your order. All UK shoppers will not incur import taxes.
Yes, London collections are possible. Payment must be made upfront. Please contact us to arrange.
+Payment
We accept all major credit and debit cards including American Express. Paypal and wire transfer are also accepted. For more information, please contact us.
Pay in installments with Klarna. In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
Pay in 3
Pay Later
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
For more information and FAQ's, click here.